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FAQ

Questions, Questions, Questions…

1. How do I register for the 2011 ULCER (Utah Lake Century Epic Ride)?
2. How much is the registration fee per rider for ULCER?
3. How much is the registration fee for children?
4. When does registration close?
5. Are there quantity, or multiple family member discounts?
6. Will there be a waiting list after the ride is full?
7. If I cannot attend the ride after paying Active.com, can I get a refund?
8. Can I change my ride distance after I have registered on Active.com?
9. Can I sell my registration if I cannot make the ride?
10. What is included with registration fees?
11. Should I bring my own food if I have food allergies, or special nutritional needs?
12. If I forgot to order a jersey what do I do?
13. When do I get my clothing and other items that I ordered from Active.com?.
14. Can I exchange my clothing if I ordered the wrong size?
15. Who is the supplier for the clothing?
16. When is registration packet pickup?
17. What time should we be at the ride start Saturday morning?
18. What options for overnight accommodations do I have?
19. What equipment will I need?
20. What equipment should I leave at home?
21. What kind of weather should I expect?
22. Will there be road support on the course and what can I expect at rest stops?
23. What if I registered to ride a specific distance and I later change my mind?
24. What is the drop dead deadline for ordering jerseys?
25. Can my family or friends join me at any of the events?

Q1:   How do I register for the 2011 ULCER (Utah Lake Century Epic Ride)?

A1:  Go to the “Registration” Tab  where there is additional information and a link to the Active.com web site or log in to Active.com and search for the ULCER event in August 2011.  To go directly to Active.com, CLICK HERE

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Q2:  How much is the registration fee per rider for ULCER?

A2 :  $55.00 per rider if registered on or before June 30.  From July 1 through July 31 the registration fee is $65.00 per rider. Online registration ends at midnight on July 31st. During August the registration fee is $75.00 per rider and registration is in person only. (Remember if you are riding a tandem, both riders must register)

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Q3:  How much is the registration fee for children?

A3 :  Children six and above must pay the full registration fee.  BCC strongly discourages children under 5 from participating in the ride, especially if the child is in a carrier, it still poses a risk.

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Q4: When does registration close?

A4: When rider cap of 2,500 is met or August 6th at 8:40 A.M, whichever occurs first.  THE RIDE WILL MEET CAPACITY WELL BEFORE THE EVENT DATE.  PLEASE REGISTER EARLY SO YOU ARE NOT DISAPPOINTED.

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Q5:  Are there quantity, or multiple family member discounts?

A5:  No.  There are no quantity or family member discounts

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Q6:  Will there be a waiting list after the ride is full?

A6:  There will be no waiting list.

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Q7:   If I cannot attend the ride after paying Active.com, can I get a refund?

A7:  Proceeds from Ulcer go to help the Olympic Park Athletes therefore there will be no refunds.

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Q8:  Can I change my ride distance after I have registered on Active.com?

A8:   Yes.  You can adjust your ride distance at the time of packet pick-up.   The distance is very important to the ULCER committee; it is what is used to designate your start-time, and to gauge rest-stops, lunches, supplies and water support.

NOTE:  The ULCER Committee wants you to have a great experience, if you choose to change your distance after you start your ride, please ensure that you are familiar with the route and know where your rest-stop opportunities will be.  There have been instances where riders haven’t factored this in to their distance change, and have missed their nutritional and water stops, and in some cases lunch.

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Q9:   Can I sell my registration if I cannot make the ride?

A9:   Yes.  You can sell your registration.  After you make financial arrangements, supply a note of transfer to the purchaser i.e., e-mail, written note, etc.  Neither BCC nor Active.com will act as a third-party or get involved with any transactions with regards to selling or purchasing registration or merchandise. Purchaser must sign liability waiver.

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Q10: What is included with registration fees?

A10:  The following is included with your registration:

* Commemorative t-shirt (not guranteed)

* Bib tag

* Wrist band

* Timing

* Ride-morning continental breakfast (orange juice, coffee, fresh fruit, bagels, and muffins)

* Organized start times, for everyone’s safety

* Ride-day lunch.

* Rest Stop support, ~ about every 20 miles, to include snacks, and energy drinks.

* Ride support along the route

* After ride refreshments and lunch

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Q11:  Should I bring my own food if I have food allergies, or special nutritional needs?

A11:  YES.  If you know you will need extra supplements or special diet items, please come prepared.

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Q12:  If I forgot to order a jersey what do I do?

A12:  Go back to Active.com to the ULCER 2011 event and click on the ”Purchase Merchandise” link.

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Q13:  When do I get my clothing and other items that I ordered from Active.com?

A13:  You will get your jersey that you ordered at the time you pick up your packet.

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Q14:  Can I exchange my clothing if I ordered the wrong size?

A14:  No.

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Q15:  Who is the supplier for the clothing?

A15:  The suppliers for this year’s clothing follows:

* T-shirts – technical sports T-shirt

* Jerseys – Blackbottoms

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Q16: When is registration packet pickup?

A16: Registration pick up is available as follows:

* August 3nd, 12:00 PM to 8:00 PM:

Forrest Dale Golf Course

2375 South 900 East

Salt Lake City, UT 84106

* Friday August 5th, 5:30pm to 8:30pm at the ride start and Saturday Morning starting at 6am

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Q17: What time should we be at the ride start Saturday morning?

A17: Registration/Check-in will open at 6:00 A.M. the day of the ride.

Start time for teams is 6:30 AM.

Start time for individual riders is 7:00 AM to 8:30 AM

No early starts. Please take your time and enjoy your ride however the course does close at 5 PM. If you are still on the course at this time, you will be picked up and sagged to the finish.

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Q18: What options for overnight accommodations do I have?

A18: There are several hotels, motels and campgrounds in the Utah Lake Valley.  Please check the website for updates.

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Q19: What equipment will I need?

A19:  To have a safe and enjoyable ride you should bring, at minimum:

* CPSC approved helmet.

* A bike in GOOD working order. Please prepare your bike or ask your local bike shop to give it a once-over before you arrive.

* Clothing appropriate for the weather and riding conditions.  Two water bottles or a “bladder bag”.

* Sunscreen and lip balm.

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Q20: What equipment should I leave at home?

A20:  For your personal safety, and the safety of others, leave your headphones, ear buds, tape players or any other listening devices home.

THIS IS VERY IMPORTANT AND WILL BE ENFORCED BY ON-COURSE RIDE MARSHALLS.   If these are used, Ride Marshall’s will be instructed to ask you to leave the course.

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Q21: What kind of weather should I expect?

A21: Hot dry weather in the 90s, even 100s.  Please come prepared for sunshine or rain.

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Q22: Will there be road support on the course and what can I expect at rest stops?

A22: Yes, we do provided support but we recommend that you carry a tire patch kit or spare tube and frame pump (at a minimum) as well as two water bottles. There are well-stocked rest stops throughout the route. Stops include water, glycogen replacement drinks, carb replacement (e.g. fruit, crackers, nutrition bars, candy, etc.).

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Q23: What if I registered to ride a specific distance and I later change my mind?

A23: This is no problem but you must notify us at registration by August 6th so you can have the proper color bib tag.

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Q24: What is the drop dead deadline for ordering jerseys?

A24: July 20th for guaranteed delivery.

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Q25: Can my family or friends join me at any of the events?

A25: Yes, they may join you at the Thanksgiving Point on the day of ULCER.   There is an $10.00 charge for lunch if they want to purchase lunch – children under 5 are free.  On the day of the ride, lunch and food passes (wristbands), can be purchased at the Registration Desk for $10.00.  Volunteers can eat for free.

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